However, if you have already made a decision and are in some sort of trouble pertaining to insurance claims, you should make sure you get in touch with the California Insurance Department. This department is to help people get what they are entitled to receive from their issuer. The department helps you handle things well by offering you the claims mediation service.

Although claims mediation service is quite beneficial in many ways, it is still not possible to use this option in all situations. It is so because there are certain issues that are not eligible for mediation. For instance;

•    You can not use this mediation service to deal with rating or renewal issues.

•    The department is not going to help you when it comes to legal interpretations of certain terms mentioned in your policy.

•    No help is available in issues related to contractual limitations.

To avoid going through any such issues, you should be selecting a company after comparing different car insurance companies. Also, it is of utmost importance to read and understand all terms and conditions mentioned in your contract as that’s where no claims mediation service will offer any assistance. So, be careful and select an insurance company after much deliberation.